Back-end email vs. front-end email

“Back End” Email vs. “Front End” Email When we talk to new prospects about email marketing, too often we start off talking about two very different things. The confusion revolves around the difference between back-end email and front-end email – and the differences...

Direct Response: More response channels bring more responses

In the old days of direct marketing, marketers would send out a letter AND a reply card. Then along came the toll-free 800 number and some marketers decided they could save a few pennies on the reply card and use the telephone as the exclusive response channel. Not a...